Privacy Policy

1. Introduction

This data protection policy regulates access to and use of the service of the Website www.naanfurniture.com (hereinafter, the “Website”), which Naan Furniture S.L. (hereinafter, Naan Furniture), with Tax Identification Code B40512733 and registered office at Calle Antonio Ferrandis 18, 46013 Valencia, makes available to Users (hereinafter, the “Users” or the “User”) interested in the products and/or services offered by Naan Furniture.

2. Information that we may collect and for what purpose

For the purposes of this Privacy Policy, “personally identifiable information” means any information by which someone can be personally identified.

2.1 We detail the personal information we collect directly from you and the purposes for which we collect it:

We collect personally identifiable information from You only when You voluntarily provide this information to Us, such as placing an order on the Site, contacting Us with a question or comment, or registering to receive marketing emails from Us.

Payment without User account creation

  • Contact information: first name, last name, phone number, email address, date of birth and complete address.
  • Purpose: purchase transaction without creation of user account, legitimized by the consent of the owner.
  • Origin of the data: form in the checkout of an order.
  • Recipient: Naan Furniture SL.

Newsletter and other commercial information:

  • Data: E-mail address and country.
  • Purpose: Used for sending Newsletters and commercial and promotional communications related to Naan services by any means of electronic or physical communication.
  • Origin of the data: registration form on the Website.
  • Recipient: Naan Furniture SL.

All in accordance with the provisions of Law 15/1999 of 13 December on the Protection of Personal Data (hereinafter LOPD), Law 34/2002 of 11 July on Information Society Services and Electronic Commerce and Law 9/2014 of 9 May on Telecommunications.

Other purposes related to the use of the data collected:

  • Sending promotions and advertising related to products and services that may be of interest to you (sending newsletters), subject to the User's express consent.
  • To improve our website and our marketing efforts and to assess our business needs.
  • Conduct research and analysis to help us develop better products.
  • Send requested information
  • Respond to User requests.

Management of the Naan Furniture Gift Card:

- Data: Name, last name and email address of the recipient of the card.
- Purpose: To manage the purchase, shipment and redemption of gift cards purchased through the Website. The processing is legitimized by the contractual relationship (the conditions of use accepted at the time of purchase of the gift card).
- Origin of the data: From the purchaser of the gift card when entering the data.
- Recipients: Naan Furniture SL

2.2. We detail the personal data you provide to us indirectly:

Information on how you use our services, the functions you use and the actions you take.
Information derived from the use you make of the Web in aggregate form to implement improvements on the operation of the same and provide recommendations that may be of interest to you.

Naan Furniture uses tools to collect browsing information (IP address) of users and analyze user profiles, behaviors or preferences and subsequently conduct targeted campaigns based on this data.

In that regard, for the proper functioning of the Site, we may use technical and functional cookies. The information collected through cookies allows us to provide you with better customer service and to improve the features of our Site in a variety of ways, including determining whether you have visited the Site in the past and which pages of our Site you have visited.

If you would like detailed information about the cookies we use, you can refer to our Cookie Policy. Your consent may be withdrawn at any time without affecting the lawfulness of the processing carried out prior to the withdrawal. Most computer systems and web browsers offer privacy settings and options, such as disabling cookies. We do not override these settings or options.

We also inform you that you consent to the processing of your data for profiling, as well as for the segmentation of your data. The User guarantees that the personal data provided are truthful and is responsible for communicating to Naan any changes in them.

3. Why do we use your personal data?

  • Your data are necessary for the execution of the services you have contracted, as well as to manage your purchases, order deliveries and possible incidents.
  • When you register on our website to make a purchase. Likewise, we will request your express consent to collect your personal data in each of the forms and/or sections indicated in the previous clause.
  • To carry out the necessary checks to detect and prevent possible fraud in the registry, as well as to respond to your requests or queries and provide the appropriate service.
  • Fulfillment of obligations imposed by law.

We inform you that you can object at any time to the processing of your data for this purpose by sending an email to the following address info@naanfurniture.com .

4. Publication of photos or videos on the website or social networks.

For the publication of photographs or videos of our employees, customers or minors on the website or social networks, as well as to collect data to conduct a contest or treat any other personal data, we previously obtain the prior, explicit, undisputed and informed consent of the owner that, in the case of children under 14 years, is granted by parents or legal guardians.

Naan Furniture SL warns the User that, except for the existence of a legally constituted representation, no user can use the identity of another person and communicate their personal data, so the User at all times must take into account that you can only provide personal data corresponding to their own identity.

5. How we can share the information. Naan Furniture SL. will only share your data in those cases where it is necessary to provide the service and in cases where there is a legal obligation. Only, they will be communicated, when necessary to provide the Service, to:

  • Order fulfillment and delivery.
  • Customer service and support.
  • E-mail services.
  • Advertising, marketing, surveys and promotions, including partnerships and collaborations with other companies whose products or services we think you might like.
  • Information technology and office services, including software and website development, hosting, website management and evaluation, and data processing, sharing and cross-referencing.
  • Payment processing, fraud protection and credit risk reduction services.
  • Legal, accounting, auditing and other professional service providers.
  • Transportation and logistics companies
  • Naan Furniture authorized personnel.

In the case of social networks, all information and content published by the User will be communicated and shared with the rest of the users who consult this social network, by the very nature of the service.

6. How you manage your personal information.

If you do not wish to receive marketing information from us, you may follow the unsubscribe instructions included in the emails you receive or contact customers@naanfurniture.com . Naan Furniture will continue to send you non-promotional service emails regarding orders, billing and payment information or your use of the Web Site.

With each order, Naan Furniture will collect personal information from the User. You may correct, update and/or delete such information. You may also request that we stop using or sharing your information by contacting Naan Furniture via e-mail at customers@naanfurniture.com.

Naan Furniture may retain records of your personally identifiable information for a period of time. This allows us to follow up on a request related to your order history, resolve a dispute or for similar reasons or to comply with applicable federal, state or local law.

It is important that in order for us to keep your personal information up to date, you inform us whenever there has been a change in your personal information, otherwise, we are not responsible for the accuracy of the information.

We are not responsible for the privacy policy regarding the personal data you may provide to third parties through the links available on our Web Site.

7. Security measures:

Naan maintains the security levels of personal data protection in accordance with the provisions of the LOPD and Royal Decree 1720/2007, of December 21, approving the Regulation of development of the LOPD on personal data and has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of data provided by the User through the website, without prejudice to inform you that Internet security measures are not impregnable.

Naan undertakes to comply with the duty of secrecy and confidentiality regarding the personal data contained in the automated file in accordance with the applicable legislation, as well as to confer them a safe treatment in the assignments that, if any, may occur.

8. Language

This privacy policy is available in different languages, in order to adapt to the language of the different users who can access the website. In case of any doubt in the interpretation or contradictions between versions, the document that will govern for interpretation purposes will always be the privacy policy in Spanish.

9. Changes in the policy

Naan reserves the right to revise its Privacy Policy at any time it deems appropriate.

The User declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the automated processing of the same by Naan Furniture, in the manner and for the purposes indicated in this Privacy Policy.

10. Contact:

For queries or any claim, the User may contact through:

E-mail: customers@naanfurniture.com
Phone: + 34 687069 097
Opening hours: Monday to Thursday from 7:30 am to 3:00 pm.